Hacked!

Hacked!

Postby Tabby » 13 Feb 2015, 07:22

Hey, my account have been hacked and I have no idea what mail it's set to nor the SQ. Is there any other way to get this back? Havn't been playing for quite a while on that account but it's VIP and high rated + transmogged characters so pretty annoying. Thanks!
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Re: Hacked!

Postby Protektive » 13 Feb 2015, 07:43

Bro I hope you get your account back and good luck.
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Re: Hacked!

Postby Zamperz » 13 Feb 2015, 10:50

Hello,

you can look up the mail attached to the account by going to the user control panel here on the forums ---> profile ---> Edit account settings.

If you have access to that email, simply use the password recovery tool after logging out. (pretend to have forgotten your password)

Else we are only able to help you if you still have the transaction ID of your donation, if you have it please contact [email protected] including

- Account name
- Old email address name (if available)
- New email address you wish to have
- Transaction ID
Game master
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Re: Hacked!

Postby Tabby » 13 Feb 2015, 16:09

Alright thanks, impossible then since my mail is hacked aswell and not sure how I could get the Transaction ID otherwise
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